Vshopes E-Commerce Platform Terms and Conditions
1. Introduction
These Terms govern your use of the Vshopes E-Commerce platform and the purchase of products and services offered on our website. By accessing our website and making a purchase, you agree to comply with and be bound by these Terms.
2. Return Policy
We offer a 7-day replacement policy from the date of delivery. If you receive a damaged product, you may replace it within seven days, subject to the following conditions:
- The product must be in its original condition, unused, and with all original tags, labels, and packaging intact.
- You must contact our customer support team within the 7-day period to request a replacement authorization.
- Vshopes reserves the right to inspect the returned product to ensure it meets the conditions for replacement.
3. Replacement and Exchange Conditions
Replacement will only be accepted for products that are not damaged or used, and for which the original packaging and accessories are included. In the case of a manufacturing defect or damage during transit, Vshopes will provide a replacement.
For replacement due to reasons other than a manufacturing defect or damage during transit, the customer may be responsible for replacement shipping costs.
4. Cancellation
If you wish to cancel your order, please contact us as soon as possible. We will cancel the order if it has not been processed for shipping. Once an order has been shipped, it cannot be canceled.
5. Privacy and Security
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Governing Law
These Terms and any disputes arising from or relating to them are subject to the laws of Jaipur, Rajasthan Jurisdiction , without regard to its conflict of laws principles.
7. Changes to Terms
Vshopes reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms periodically.
8. Contact Information
If you have any questions or concerns regarding these Terms, our replacement policy, or any other matter, please contact our customer support team through the provided contact information on our website.
By using our website and making a purchase, you agree to abide by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our platform.
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